Considering that he loves to teach, and teaches a 300-person freshman class at Yale, and his Financial Markets online course had over 165,000 students registered, he should have a good understanding of the potential of MOOCs.
Here are a couple of excerpts from that interview:
How does teaching on Coursera compare with teaching on campus at Yale? Are online courses the future?
Technology changes society, but not always in the way people expect. The need for community and social connection is stronger than most technologists believe. In 1876, when the telephone was invented, people thought cities would disappear, but it didn’t happen.
The human mind requires a sense of relationship, and social connection. MOOCs do these things better than textbooks, but still have a long way to go. My Yale classes are big (the latest had over 300 students), so I don’t get to know most of the students. Yet, there is a sense of community. And that’s important.
Are you saying that the online course was less effective?
I’m saying that it’s not as easy to build deep connections in an online course. On Coursera, I held office hours and responded to questions. Yet, I found myself spending more time thinking about my 300 Yale students than my 165,000 Coursera students, because I saw my Yale students every week.
I felt guilty for paying less attention to the larger number of students, but I couldn’t help the deeper feelings I felt for my on-campus students.
So, does this mean that Schiller does not think that the “massively” part of “massively online open courses” is really going to work?
So what does this mean for the future of education?
Online classes are here to stay, but perhaps the right answer is ordinary-sized classes rather than the “massive” classes currently in prevalence. I suspect the future will involve smaller online class sizes, more interaction with faculty.
There is a large opportunity in making online classes resemble traditional education more closely. For instance, tools to create better relationships even at a distance, record of professors’ communication with each student so they can refresh their memories.
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